Returns Policy
If you are not satisfied with the product you received, you can request a return and must meet the following requirements：
- All return should be requested within 10 days after the order has been delivered.
- Your item must be unused and in the same condition as you received it, and it must be in the original carry bag, packed well in the box.
- Buyer should be responsible for all the returning costs.
- The customized items(size, logo printing) are unavailable to be returned.
Refunds
Your refund is issued once we received your return and the product is in good and reusable condition. The refund will automatically be applied to your credit card or original method of payment, within a certain amount of days. Once your refund has been issued, you will receive a confirmation email. If you still not receive the refund, please contact us at [email protected]
Return steps
- Get in touch with our customer service representative by sending us a ticket in your account. Indicate which item(s) you would like to return and the reason for your return.
- Place the item(s) in the original packing and seal the parcel securely.
- Drop off your package at the local post office.
- Provide us the tracking number of the return item, you will receive the refund soon after we receive the product, or a credit will automatically be applied to your credit card within a certain amount of days
